Privacy Policy

Effective Date: July 21, 2026

Sushi Inn (“Sushi Inn,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit www.sushiinn.net, place an order, contact us, subscribe to our email list, or consent to receive SMS promotional messages.

By using our website or submitting your personal information, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Mobile phone number
• Billing, pickup, or delivery address
• Order details and purchase history
• Account information
• Marketing preferences
• Customer service inquiries
• Feedback, reviews, or survey responses

Payment information may be collected and processed by our payment service providers. Sushi Inn does not normally store complete credit card information on its own systems.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Links clicked
• Website referral source
• Approximate location
• Date and time of website visits
• Cookie and advertising identifier information

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Provide pickup, delivery, or restaurant services
• Send order confirmations and service-related updates
• Respond to inquiries and customer support requests
• Manage customer accounts and preferences
• Improve our website, menu, services, and customer experience
• Measure website traffic and advertising performance
• Prevent fraud, misuse, and security incidents
• Maintain business and transaction records
• Comply with applicable legal and regulatory requirements

With your consent, we may also use your information to:

• Send promotional emails
• Send promotional SMS or text messages
• Share coupons, discounts, and exclusive offers
• Announce new menu items and seasonal specials
• Promote events and limited-time offers
• Request feedback or reviews
• Create and measure advertising audiences

3. Email Marketing

When you subscribe to our email list or otherwise provide consent, Sushi Inn may send you promotional emails concerning special offers, new menu items, restaurant updates, events, coupons, and other marketing communications.

Our email marketing communications may be delivered through Klaviyo, our email and SMS marketing service provider.

You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included at the bottom of our marketing emails.

You may continue to receive non-promotional communications that are necessary to complete a transaction, respond to a request, or provide information about an existing order.

4. SMS and Text Message Marketing

When you provide your mobile phone number and expressly consent to receive SMS messages, you agree that Sushi Inn may send recurring promotional and service-related text messages to the number you provided.

SMS messages may include:

• Coupons and promotional offers
• Limited-time discounts
• New menu announcements
• Restaurant news
• Special event information
• Customer loyalty promotions
• Order-related messages

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

Your consent to receive promotional SMS messages is not a condition of making a purchase.

You may withdraw your consent and stop receiving promotional SMS messages at any time by replying STOP to a message.

For assistance, reply HELP or contact Sushi Inn using the contact information provided at the bottom of this Privacy Policy.

Mobile carriers are not responsible for delayed or undelivered messages.

5. SMS Privacy and Consent Information

Sushi Inn does not sell, rent, or trade your mobile phone number or SMS consent information.

Mobile phone numbers, SMS opt-in information, and SMS consent records will not be shared with unrelated third parties for their own marketing purposes.

We may provide this information to trusted service providers, including Klaviyo, only when reasonably necessary to operate our email and SMS marketing programs, deliver messages, manage subscriptions, provide technical services, or comply with applicable legal obligations.

6. Klaviyo

We use Klaviyo to manage and deliver certain email and SMS marketing communications.

Information processed through Klaviyo may include:

• Your name
• Email address
• Mobile phone number
• Marketing consent status
• Subscription preferences
• Purchase and browsing activity
• Email and SMS engagement information

Klaviyo processes this information as a service provider assisting Sushi Inn with its communications and marketing operations.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies. These technologies help us operate the website, remember visitor preferences, understand how visitors use our website, and measure advertising performance.

Cookies and related technologies may be used to:

• Remember your preferences
• Maintain website functionality
• Analyze website traffic
• Understand visitor behaviour
• Measure advertising performance
• Display more relevant advertisements
• Create advertising and remarketing audiences
• Prevent fraud and improve security

You may be able to disable or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Social Media and Online Advertising

Sushi Inn may advertise through platforms such as Facebook, Instagram, Meta, Google, and other online advertising services.

These advertising platforms may use cookies, pixels, device identifiers, and similar technologies to measure advertising results, understand website activity, create audiences, and display advertisements that may be relevant to you.

Information collected directly by these platforms is governed by their respective privacy policies and settings.

Where permitted, we may use customer information to create custom or similar advertising audiences. We do not sell customer information to advertising platforms.

9. How We Share Information

Sushi Inn does not sell, rent, or trade your personal information.

We may share limited information with trusted service providers when necessary to operate our business, including:

• Klaviyo for email and SMS communications
• Website hosting and technical service providers
• Payment processors
• Online ordering providers
• Delivery service providers, where applicable
• Analytics and advertising service providers
• Fraud prevention and security service providers
• Professional advisors, where reasonably necessary

These organizations may only access information reasonably necessary to provide services on our behalf and are expected to handle the information appropriately.

We may also disclose personal information when required by law, court order, legal process, regulatory authority, or when reasonably necessary to protect our customers, employees, business, property, or legal rights.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.

However, no website, internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, meet legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Marketing subscription information may be retained as necessary to record your consent, withdrawal of consent, or unsubscribe request.

12. Your Privacy Choices and Rights

Subject to applicable law, you may request to:

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Withdraw marketing consent
• Unsubscribe from promotional communications
• Request deletion of certain personal information
• Ask questions about how your information is handled

To withdraw consent from email marketing, click the unsubscribe link in one of our marketing emails.

To withdraw consent from SMS marketing, reply STOP to one of our text messages.

You may also contact us directly using the contact details below.

13. Children’s Privacy

Our website and marketing programs are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has submitted personal information to us without appropriate permission, please contact us so that we can review and remove the information where appropriate.

14. Third-Party Websites

Our website may contain links to third-party websites, ordering platforms, delivery services, social media platforms, or other external services.

Sushi Inn is not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review the privacy policy of each external service you use.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or legal obligations.

Any updated version will be posted on this page with a revised effective date. Your continued use of our website after an updated Privacy Policy is posted indicates your acknowledgement of the updated policy.

16. Contact Sushi Inn

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact: